Downloading Updates
PracticeMaker® has continual changes and updates. We will from time to time post new modules for you to download from our FTP (file transfer protocol) web page. The get this this web page open your web browser and type in the address http://www.medeyedbs.com/user/. This will bring the web page below.
Most of our software products have their own folder in which their specific updates are located. In this case we want to click on the PM5_files folder to get the directory below.
Before selecting a file to download, you must make sure where it will download to so you know exactly where to file this file. In Windows you will be asked where to save the file. When the dialog below appears click Save and make sure the selection in read is checked!
After you click Save you will get the dialog below where you select where to save your file. It the least it must be placed inside the PracticeMaker5 folder. This goes for archives as well as README files!
For the Macintosh, you will need to tell either Safari or Firefox where your download. Select Preferences from uder the application's name and select where files will be placed after downloaded!
For text files you need to download you may need to right-click and select Save Target As... If you just click on it the document may appear in the current window.
Extracting Downloaded Software Files
All of our software updates are compressed in the ZIP format and password protected. If you are a paid technical support client, you will need to call for a password. This password is required to decompress the updated file. Here is what is needed to extract our files.
- For Macintosh users, Stuffit Expander is the application of choice. In OSX may need to actually drag-and-drop the downloaded archive onto the Expander application. Otherwise you may get an error dialog. You will get a password dialog and if correct the file decompresses.
- For Windows users please download WINZIP from http://www.winzip.com. The built-in Windows system is poorly designed and the required password dialog most times hides in the background creating great grief among all users.